Tuesday, November 17, 2009

The Unofficial Apple Weblog (TUAW) (6 сообщений)

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  • Rumor: Apple to release concierge app

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    The Genius Bar is a popular feature of Apple's retail stores. Shoppers can schedule appointments with the resident Geniuses to request repairs, ask for help and so on. The tough part can be getting an appointment, as they fill up fast. AppleInsider is reporting that Apple will release a concierge app meant to make that process easier.

    They say that the app will let users schedule appointments with both the Genius Bar and One-To-One and monitor their place in line. No other information was available. Recently, Apple added a service that lets people pick up Macs and iPods ordered online from retail stores, complete with gift wrapping.

    We'll keep an eye on the App Store and let you know when this app lands.

    TUAWRumor: Apple to release concierge app originally appeared on The Unofficial Apple Weblog (TUAW) on Tue, 17 Nov 2009 11:00:00 EST. Please see our terms for use of feeds.

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    Apple - App Store - Genius Bar - Unofficial Apple Weblog - Retail
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  • Verizon to AT&T- 'The Truth Hurts'

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    Verizon isn't fazed by the AT&T legal claims that the Verizon ads attacking poor coverage are false and misleading. Our sister site Engadget broke the story of the Verizon response to the suit and you can read the it here.

    Verizon isn't pulling any punches and says "AT&T did not file this lawsuit because Verizon's "There's A Map For That" advertisements are untrue; AT&T sued because Verizon's ads are true and the truth hurts."

    Then to drive home the point:

    "In the final analysis, AT&T seeks emergency relief because Verizon's side-by-side, apples-to-apples comparison of its own 3G coverage with AT&T's confirms what the marketplace has been saying for months: AT&T failed to invest adequately in the necessary infrastructure to expand its 3G coverage to support its growth in smartphone business, and the usefulness of its service to smartphone users has suffered accordingly."

    Ouch!

    This latest salvo follows AT&T sending a message to customers complaining about the Verizon ads and telling customers their coverage is great, that they sell more smartphones than Verizon and that the AT&T 3G network is faster. So there.

    Well AT&T, your move. It's great for the lawyers, and actually, we admit we just love the spectacle.

    TUAWVerizon to AT&T- 'The Truth Hurts' originally appeared on The Unofficial Apple Weblog (TUAW) on Tue, 17 Nov 2009 10:00:00 EST. Please see our terms for use of feeds.

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    IPhone - Verizon - Smartphone - Apple - AT&T
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  • iMac benchmarks and review say it's a beast

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    People have had their chances to put their grubby hands on those "incredible" iMacs that got released a few weeks ago, and the results are in. And they're great, apparently. First up, MacRumors has a collection of a few sets of benchmarks on the new machines, and the Core i7 processor (a $200 upgrade from the still very powerful Core i5) especially kicks up the speed to a place where it's competing with even the Mac Pro. In fact, in the second comparison, when pitted up against the single CPU Mac Pro, the iMac is virtually identical. Not only is it slightly cheaper depending on options, but you get that nice monitor for free.

    Electronista has a much more qualitative analysis, but they still love the new machine. Their "biggest" problem (aside from the usual complaints about the glossy screen and a lack of easy-to-reach ports) seems to be just the size of it. The 27" iMac is a big machine no matter how thin it gets. But they agree: with the i7 in there and all of the extra options, the iMac is a monster, matching up to the Mac Pros sitting in the lower atmosphere.

    Good stuff. I'm not personally in the market for a new computer, but man -- if I was ready to spend $2000 on a quality machine, it's tough to consider anything else a better purchase than the new iMac.

    TUAWiMac benchmarks and review say it's a beast originally appeared on The Unofficial Apple Weblog (TUAW) on Tue, 17 Nov 2009 09:00:00 EST. Please see our terms for use of feeds.

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    iMac - Mac Pro - Apple - Intel Core i5 - Intel Core i7
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  • TUAW Interview: Fake Steve Jobs

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    We got a chance to sit down (virtually) with the unofficial version of everyone's favorite iCEO, via his alter ego & consigliere Dan Lyons. Fake Steve's perspective is always unique and sometimes astonishing; read on.

    TUAW: Fake Steve, thanks for taking time out of your busy schedule to speak with me. Before we begin this, I'd like to start off by saying that, on behalf of everyone, it is wonderful to see you in good health and back at the helm of Apple. Phil Schiller did a fine job in your absence, but the man has no stage presence. And Tim Cook's droning voice could put even sugar-fed hyperactive children to sleep -- what a snoozer.

    First question: Let's talk about Microsoft. The company recently released its newest operating system, Windows 7, and with it an experimental chain of branded retail stores that largely copy Apple's own concept, right down to the inclusion of in-store support centers, called Guru bars. Your thoughts?

    FSJ: Microsoft still hasn't realized that its copycat business model (also known as a "close follower" strategy) doesn't work anymore. For 20 or 25 years this company just waited for others to innovate, then copied the innovation and sold it for less - and this worked great for them. But this stopped working right around 2000 or so. The rest of the world just moves too fast now. Look, they're still trying to catch Google in search, and they've got what -- one percent market share? Same thing for Zune, right?

    Well, keep fighting the good fight on that one, you morons. As for the stores, well, they look nice enough, since they copied ours. But in terms of how well they'll do? Come on. Their stores are a joke and they've arrived too late. The whole point of being a close follower is you have to follow closely. We opened our first store in 2001 and we've got something like four thousand of them in the United States alone. I know you're going to tell me I'm a bit off on that number, and, well, maybe so. But I still say we've got four thousand stores and if I say it enough times, people will believe me. Anyway, the other thing Microsoft seems not to understand is that it's not enough just to open a store -- you need to have something cool to put in that store. That might be a problem for them.

    TUAW: Their mobile strategy has fallen flat on its face. Windows Mobile, now renamed Windows Phone, is clearly way behind OSX iPhone. Windows Mobile 6.5 is a stopgap measure at best. Windows Mobile 7 is another year away from shipping on devices. And with the recent Danger debacle, the future looks bleak for Microsoft. Do they stand a snowball's chance in hell of ever competing with you? Do you even care?

    FSJ: Wait a minute. Microsoft makes mobile phone software? I didn't know that. Are you serious?

    TUAW: Speaking of companies that are universally despised. Your contract with AT&T, as the exclusive carrier for the iPhone, is due to expire soon. Tell me you don't plan to continue shackling iPhone to this single carrier?

    FSJ: If it is the last thing I do, I will get us off AT&T. By Grabthar's hammer, by the sons of Worvan, this shall be done. Look for news on this early next year.
    TUAW: Moving on to Google. With the introduction of Android 2.0 and increasing product introductions like the recent Verizon Droid, Google is slowly gaining traction in the market. How badly do you want to drive hat pins into Eric Schmidt's testicles?

    FSJ: Well, very badly, except that Eric Schmidt does not have testicles. Lot of people don't know that. But if he did have them, yes, I would want to harm them. A lot. The guy sat here in our board meetings and listened to all of our product plans and then just stole all of our ideas. I mean he sat here -- right here -- talking to me, asking me questions. I'm sorry. This just gets me really upset. Sniff. Can we move on?

    Continue reading TUAW Interview: Fake Steve Jobs

    TUAWTUAW Interview: Fake Steve Jobs originally appeared on The Unofficial Apple Weblog (TUAW) on Tue, 17 Nov 2009 07:00:00 EST. Please see our terms for use of feeds.

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    Microsoft - iPhone - Google - Apple - Windows Mobile
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  • Count The Beats: Logic Studio, are you in love? (Poll)

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    Here at TUAW, we've not given Apple's Logic Studio a great deal of coverage recently. In particular, back in July 2009, Apple released its latest iteration of the popular music production software, Logic Pro 9 (alongside the upgrade to all its various virtual studio components too), and not much has been mentioned about it since.

    With Pro Tools' much vamped version 8 released at the beginning of 2009, and, more recently, the introduction of Reason's new DAW Record (not to mention all the other powerful DAW's out there), we thought it was high time to take a good look at the new features of Apple's flagship music production solution.

    Since Logic Studio boasts over 200 new features, and takes a one-size-fits-all approach (basically everyone will find something different to take away from this enormous package), we're not going to do a comprehensive review (well, not at this stage anyway). Instead, we'd love to hear from you (sitting in your dark studio making funny noises and dreaming of Grammy's) to share with us how these new features are working out in the real world.

    What's that awesome new feature you keep on going back to? What's the most annoying problem that disrupts your work flow? From the tones of 'Pedalboard' and 'Amp Designer' to being a master of time with 'Flex Time,' how is it all working out for you?

    Apple describes Logic Studio to be "...a complete set of professional applications that lets you write, record, edit, mix and perform. It's also the largest collection of modelled instruments, sampler instruments, effect plug-ins, and audio loops ever put in a single box. So it's easy to get amazing sounds and amazing-sounding recordings. Now you can tackle any stage of your project yourself - without losing your inspiration along the way. " Do you agree with this statement?

    If Logic 9 isn't your DAW of choice, or you haven't yet upgraded, now's your chance to tell the world why your DAW is genuinely better. Or why you're sticking to your Logic 8 guns because you think Logic 9 (Studio) isn't worth the upgrade. This isn't a time to gloat and sneer (I'm looking at you Pro Tools people in the corner, you're always up for a fight!!!), but rather to get some genuine conversation going on what really works and what doesn't on our beloved Mac platform.

    In the future we're aiming to do a series on the various components of Logic Studio. To get to grips with the nitty gritty of what each application has to offer. If you work professionally, and rather closely, with one of these apps then let us know, we'd love to hear from you.

    View Poll

    TUAWCount The Beats: Logic Studio, are you in love? (Poll) originally appeared on The Unofficial Apple Weblog (TUAW) on Mon, 16 Nov 2009 20:00:00 EST. Please see our terms for use of feeds.

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    ProTools - Apple - Macintosh - LogicPro - Unofficial Apple Weblog
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  • Should we continue using an app that Apple has rejected?

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    It doesn't happen so much anymore, but not too long ago you'd hear about a new offering arriving in the App Store that would stir up a little controversy (the NetShare tethering app springs to mind). They'd enjoy some fanfare and a ton of purchases for a few days before being summarily removed, never to return and often without a thorough explanation from Apple. A relatively small number of users would retain possession of the app and would take a bit of pride in knowing that they were in the right place at just the right time to snag a copy of the app before it was yanked.

    When I got the email from our very own Mike Rose regarding the release of GV Mobile, I was pretty excited. I'd been wanting to more fully adopt the Google Voice service, but had wanted a more iPhone-ish experience in doing so and GV Mobile seemed to have just what I was jonesing for. I paid the three bucks right then and, like The Giving Tree, was happy.

    My adoption plan for Google Voice didn't pan out quite like I'd hoped for a while after that. I'd use it occasionally, but I had trouble moving it from the number I gave to sales people to the number I gave to my mother-in-law. But, despite the absence of the app in the App Store, I still had a perfectly working copy of it on my iPhone, ready when I was - or so I thought.

    A couple of weeks ago, I had decided that it was time to make Google Voice a more central part of my communication workflow. Having not launched GV Mobile in a while, I fired it up to reacquaint myself with the interface, capabilities, etc. Trouble is, I couldn't authenticate with Google. I triple-checked my credentials but the app would just throw an error on launch and that was that. A couple of people on Twitter had mentioned having the same issue and a quick Google search informed me that, sure enough, the app no longer worked. Apparently, Google had modified the Voice API such that authentication now worked differently than it did when GV Mobile was written. Because the app no longer had Apple's seal of approval, I had little recourse because there obviously weren't going to be any updates to the app anytime soon.

    Which raised the broader question - how heavily should we rely on "orphaned" apps? If they're self-contained (which is to say, they don't rely on any web sites or services to function properly), it probably isn't a big deal, but if you're a heavy Google Voice user and GV Mobile is how you got your work done, is it really a good idea to hang your hopes on an app that will likely never see any type of upgrade or bugfix release?

    I can confidently say that this little hiccup has seriously cramped my plans for more completely adopting Google Voice. Is the same true for you? Have you experienced this type of dilemma with any other now-missing App Store purchases? Tell us about it in the comments!

    TUAWShould we continue using an app that Apple has rejected? originally appeared on The Unofficial Apple Weblog (TUAW) on Mon, 16 Nov 2009 18:00:00 EST. Please see our terms for use of feeds.

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    iPhone - AppStore - Google - GoogleVoice - Apple
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