Friday, November 13, 2009

TheAppleBlog (5 сообщений)

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TheAppleBlog  RSS  TheAppleBlog
TheAppleBlog, published by and for the day-to-day Apple user, is a prominent source for news, reviews, walkthroughs, and real life application of all Apple products.
http://theappleblog.com
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  • The Apple Store: An Unsung Hero

    Apple previewed its Upper West Side store in New York yesterday. Besides welcoming the media into the company’s latest example of retail minimalism taken to its logical extreme, Apple Senior VP Ron Johnson talked retail.

    apple_store_upper_west_side_ny
    Glass and stone enclose 8,500 square feet of retail space on street level, topped with a glass ceiling 45 feet above, and with a glass spiral staircase leading to the floor below. According to Gothamist, which has some really nice photos, the street level enclosure could fit 11 of the glass cubes like the one in front of the 5th Avenue store.

    “We opened our first store in Manhattan seven years ago, and the response has been incredible,” said Johnson, and not just at New York stores. A look at the numbers shows just how successful the Apple Stores have been.

    apple_retail_stores

    Apple opened its first store in May 2001. At the time, it was a controversial decision, and not just because the store design looked like something out “2001: A Space Odyssey.” Rival PC retailer Gateway was cutting back on its stores, but Steve Jobs envisioned Apple Stores as a boon to both sales and marketing. One goal was to eventually put an Apple Store within driving distance of 85 percent of consumers in the U.S., a goal which must be nearing achievement. For 2009, Apple opened more international stores than domestic. The company now intends to open at least one Apple Store in one new country a year.

    Further, according to Gizmodo, the company plans on opening “more like 50″ stores in the current fiscal year, including more “significant” stores. The outlets, formerly known as “flagship stores,” will be built in multiple countries in Europe as well as Canada, and at least one in Shanghai, China. Also, in the future, stores will be larger in general, making room for more product tables, as well as a bigger Genius Bar. Anyone who has sought technical support at an Apple Store can see the need for that improvement. As for the number of stores being opened, 50 in 2010 would equal that of 2007, which is especially impressive considered the current difficult economic times.

    apple_store_revenue

    However, Apple and the Apple Stores appear immune to those economic troubles. More than 170 million people visited Apple Stores this year, and for the quarter just ending that meant $1.87 billion in revenue. Average sales per store is now $26 million, coming in behind competitor’s like Best Buy, but besting Best Buy by a factor of five in terms of sales per square footage, $4,300 to $872. Apple beats even Tiffany’s on a retail space-based comparison.

    Finally, there is the marketing factor. According to Apple, there are more than 100,000 applications on file for positions at Apple Stores. For the Upper West Side store alone, 10,000 applications were submitted, 2,500 applicants were interviewed and 200 were hired. While it’s something of a jibe to describe Apple as a cult, if you think of Apple Stores as metaphorical churches, or in the case of the Upper West Side, a cathedral, one role of Apple Store employees becomes clear:  making converts. Consider this: Half of those purchasing Macs at Apple Stores are new to the platform. That statistic that hasn’t changed since the first Apple Store opened more than eight years ago.

    While the Upper West Store stands out architecturally, it is Apple Retail that has arguably done as much for the company as OS X, the iPod and the iPhone.


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  • Eliminate Pro Becomes First Free App in the Top Grossing List

    eliminate_proI’m not sure how many of you are playing Eliminate Pro on your iPhones, but I’m guessing it has to be a fairly high number, considering the app’s success since its recent launch. ngmoco’s ambitious first-person shooter for Apple’s mobile platform is third overall in the App Store’s Top Free list, but what’s more impressive is the number 22 spot it currently occupies in the Top Grossing list of apps.

    That’s a huge step for the micropayments business model made possible by the introduction of in-app purchasing in iPhone OS 3.0. It marks the first real evidence that developers can make good money offering a “freemium” model on the iPhone platform, with users getting the initial product for free, but paying for in-game rewards and additional content.

    ngmoco appears to have found the sweet spot in add-on content where users don’t feel like they’re being extorted by a game’s in-app purchasing system. Eliminate Pro uses a system in which players earn rewards for in-game achievements that can be used to purchase armor and weapon upgrades. The catch is that you only get a certain amount of time during which game play earns you points. You can keep playing for free, but in order to get more rewards, you have to pay for more usable time.

    Users can buy blocks of active time using the in-app purchasing system, in $1, $10 and $30 dollar increments. Players seem to have taken a shine to the system, since in-app purchases alone account for all of Eliminate Pro’s gross revenue. ngmoco also has a strong community and social media promotions effort in place behind the new title.

    The company’s other title that depends heavily on in-app commerce, Touch Pets Dogs, hasn’t yet mirrored the success of Eliminate Pro. It hasn’t been available in the U.S. store for quite as long as Eliminate Pro, but I suspect the fact that its target audience skews much younger has more to do with its weaker performance. Eliminate players are far more likely to be in a position to have access to a pay-capable iTunes account.

    No doubt ngmoco and other developers will try to repeat the success of Eliminate with other apps based on the same model. Personally, I’d be happy to see more games along the same lines, so long as developers remember that “freemium” does not mean “artificially handicapped.” Eliminate Pro works so well because it’s fun even if you don’t make use of the in-app purchases. As a result, users feel that ngmoco is operating in good faith and are willing to spend money on enhancing their experience.


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  • App Store Devs Flaunt Copyright Troll With Name Changes

    critter_credgeiPhone devs are a rebellious bunch, and they don’t like to be bullied by anyone other than their Apple, which both frustrates and affirms their existence. Now, in light of what some might call a campaign being waged against the App Store by a well-known trademark troll, many iPhone devs are protesting what they see as Apple’s cowardice in the face of unjust threats.

    According to TUAW, the trademark troll in question is none other than Tim Langdell, founder of the “gaming company” Edge Games. In reality, Edge Games produces very little beyond copyright infringement suits, which it launches against any and all games that feature the word “edge” in their title. EA’s Mirror’s Edge recently fell between Langdell’s crosshairs, for example, despite the fact that the game itself bears no similarity to any of Edge Games’ roster of “planned” titles.

    Apparently the App Store has been a prime target for Tim Langdell and Edge Games. Reports claim that all he has to do is contact Apple and let them know that a game is in violation of his trademarks — which again, basically means it has “edge” somewhere in the title — and Apple pulls the game without much fuss. No doubt Apple just doesn’t want to deal with yet another legal battle that could ensue if Langdell gets the opportunity to take things beyond the cease-and-desist phase, but this really seems unfair to honest game devs who actually work for their money.

    In protest, a group of iPhone devs are changing the names of their games to include “edge” in the titles, with the desired outcome being that Apple will realize that to continue just disallowing the word completely will significantly affect the App Store’s catalog of offerings. So, for example, Canabalt becomes “Canabedge,” the Eliss sequel becomes “Edgeliss” and Critter Crunch becomes “Critter Credge.” All of the changes mentioned haven’t actually been made to the apps in the store, but on developer web sites as a show of solidarity.

    Even though this particular protest limits itself to the area beyond Apple’s sphere of control, it does demonstrate a promising solution to App Store bully tactics. If developers could organize in a similar manner, but with bigger numbers and with the support of some of the pillars of the App Store, they could more effectively combat unfair policies. Apple will be less likely to anger content producers if it has potential ramifications across its catalog. Let’s see a developers rights advocacy group come to pass, so articles about the injustices of the App Store can become a more infrequent occurrence.


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  • Apple Launches iTunes Preview

    iTunes

    This is one of those items I find so hard to get behind, rather like the infrequent (boring) updates to MobileMe. But here goes; Apple has ever-so-quietly launched a new web-based front-end to their iTunes music library titled "iTunes Preview." It allows a visitor to view lists of music available on the iTunes Store via their web browser. There you go. That's kinda it.

    I'm going to assume 99.999 percent of our readers already use iTunes, and are probably intimately familiar with the drill by now; you're reading a web page and you're presented with a link to some music, tv show or maybe an app inside the iTunes store. You click the link and, after your browser does a brief Redirection Dance, iTunes pops-up, opens the iTunes store and, as you'd expect, dumps you out on the correct product page. Which is nice.

    Except, this isn't the case if you don't have iTunes installed. If you're one of the few people left in this crazy world who doesn’t have iTunes installed, clicking on one of those links previously dumped you (again, after the spastic redirection dance) on a web page commanding you to download and install iTunes. Which is not nice.

    Well, all that has (sort of) changed. iTunes Preview exists as something of an interim step designed to partially improve the overall user experience, and partially to get the last remaining holdouts among us to install iTunes. See, despite the "Preview" part of its name, iTunes Preview doesn't let you actually preview anything beyond Music. And then it's not actually a preview. It's just track-listings and user reviews.

    If you want to listen to a bit of music before you part with your cash, you'll still need to install iTunes. And, in case that wasn't totally obvious already, the webpage provides ample linkage to get you downloading Apple's venerable media software.

    iTunes Preview

    As it stands today, the value and usefulness of iTunes Preview is limited. I guess it’s sort-of useful if all you want is a user-friendly link you can stuff into an email to your significant other (To: Other Half, Subject: Buy me this for xmas). But I'm scraping the bottom of the barrel here in search of really worthwhile functionality. Right now, iTunes Preview verges on being almost entirely pointless. Sure, browse music by artist or album, view metadata like track duration or artist bios, and even find related artists… but anything more than that is reserved for the real iTunes.

    However, it's early days. Who knows what Apple might do in the months and years to come? Is this, for instance, the first step toward freeing users from iTunes, in anticipation of a day when that bloated, lumbering beast will be replaced by a suite of modern, slimline, specialized apps?

    Nah, probably not. The music in iTunes might have been liberated from its DRM-shackles, but everyone forgets that iTunes itself is, for most people, one giant walled garden. With one hundred million active credit card accounts tied to the iTunes ecosystem, it's unlikely Apple will want to break it apart any day soon without a proven, easy and established migration route to its successor(s).

    iTunes Preview might be the start of something interesting, but it just as easily might be nothing more than the result of a user-experience "tidy-up" by the iTunes dev team, an idea that languished at the bottom of their "might be nice" wish-list for the last few years and just got executed by their newest interns.

    If you're keen to try it out, you'll be pleased to learn it works on all the major browsers and is available right now. I’ll get you started with this link to the Michael Jackson artist page so you can see for yourself how it works. You can also access more content from the iTunes Charts page. But don't get excited — there's really nothing to see here, folks.


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  • Microsoft Admits, Then Denies, Copying Mac OS X

    It boggles the mind, it really does. Microsoft tries so hard but for each step forward, it seems to take three steps back. Windows 7, Redmond’s answer to the train-wreck that was Vista (subscription required), has been out for just a matter of weeks and has managed to garner mostly positive reviews. But Microsoft can't help itself. It has to do something silly, and, true to form, it has.

    It seems Microsoft's middle management can't decide whether or not it ripped-off Mac OS X when it was redesigning its flagship product. This is the result of a bewildering comment from Microsoft Partner Group Manager Simon Aldous in an interview this week with PCR. He's neither a developer nor a designer, and he didn't work on Windows 7. But Aldous didn't let that stop him saying this about Microsoft's latest OS:

    One of the things that people say an awful lot about the Apple Mac is that the OS is fantastic, that it's very graphical and easy to use. What we've tried to do with Windows 7 […] is create a Mac look and feel in terms of graphics.

    So. Aldous just made it clear; Windows 7 copies borrows its design from the Mac. Only, no, it doesn't. Not according to a retort yesterday from Windows Communications Manager, Brandon LeBlanc. Writing on The Windows Blog, LeBlanc said:

    An inaccurate quote has been floating around the Internet today about the design origins of Windows 7 and whether its look and feel was "borrowed" from Mac OS X. Unfortunately this came from a Microsoft employee who was not involved in any aspect of designing Windows 7. I hate to say this about one of our own, but his comments were inaccurate and uninformed.

    The tech press is going bonkers about it, of course, but let's be honest — when it comes to operating systems, the days when these two giants outright-copied one another and it mattered are far behind us. The common elements of an OS user interface are driven largely by user need/behavior. High resolution color displays and the ubiquity of the mouse and keyboard combo would have led to these similarities irrespective of the company behind them. Put simply, thirty-odd years of OS evolution would result inevitably in functional and aesthetic similarities.

    What Are They Looking At?

    When people say that Windows 7 "looks like" Mac OS X, I don't understand exactly what it is they're looking at.

    Mac OS X’s Dock and Windows 7’s Taskbar are similar in function, but not design. The desktop and windows are, again, similar in function — but they don’t look the same.

    Windows 7 has gone overboard with transparencies everywhere, to the detriment of ease of use. Mac OS X, on the other hand, introduced transparencies many years ago and has consistently dialled them down in successive OS updates.

    Windows was long-criticized for its drab, gunship grey interface. XP and Vista moved gradually away from grey, and now Windows 7's UI is an explosion of green and blue (or red or pink or purple or whatever godawful theme you choose). Mac OS X, on the other hand, remains a stately, elegant… gunship grey. Not at all like Windows 7. I suspect people mistake Microsoft's bold-yet-vomit-enducingly-colorful design of Windows 7 with the elegance of Mac OS X.

    I’m aware that these observations are subjective. My opinions are just that — my opinions. You might agree with me that it's wrong to say Windows 7 and Mac OS X look "the same." You might think I'm desperately uninformed and waste no time telling me as much. (In fact, the predictable result of any article comparing Windows with Mac OS X is the vitriol from commenters apparently unaware they're reading TheAppleBlog.)

    In any case, consider this; here we have two Microsoft execs, one in product sales, one in product design & development. The former sees how customers perceive the Mac to be a superior product, and tries to exploit that perception by ‘connecting’ Windows 7 to it. (“The Mac is great, so by copying it, Windows is great, too.” etc.) The latter has spent years working hard on this new OS and responds with understandable indignation to the suggestion his team copied anything from the competition.

    Either way, it’s embarrassing. At a time when they ought to be extolling the wonders and miracles an upgrade to Windows 7 may bring, they’re instead drawing attention to their biggest rival.

    I can’t help but imagine an email winging its way through Apple’s Marketing department this week, its subject line reading, “With competition like this, who needs an ad campaign?”


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