Friday, February 5, 2010

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TheAppleBlog, published by and for the day-to-day Apple user, is a prominent source for news, reviews, walkthroughs, and real life application of all Apple products.
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  • Antivirus Software On Your Mac: Yes or No?

    Just over a year ago, Mac users began to feel a bit more Windows-like after a major Mac trojan horse was discovered in the wild. Of course, you’d get it only if you obtained copies of pirated software. While there had been a few scattered OS X virus reports, this trojan had the most destructive potential to date.

    Since that rumble last year, the Mac security front has been relatively quiet. This begs the question that has been on many people’s minds and one I get asked on a daily basis: “Why don’t Macs get viruses?”

    Of course, we know the question isn’t valid. Macs can be attacked as evidenced earlier. Even Apple suggests running some kind of antivirus software on your Mac and included one with a .Mac subscription. Additionally, numerous security flaws are found and Apple releases regular security updates to patch them up.  So, a better question might be “Why don’t Mac users have to worry about malware like Windows users do?” I suspect a relatively small number of readers have active antivirus software running on their Mac, despite Apple’s recommendation. For purposes of simplicity, we’ll lump viruses, worms, spyware, malware, and trojans under the common term of “viruses.” Here are the common responses given and my take on them.

    Macs Aren’t Popular

    Why do people rob banks? That’s where the money is! (Sutton’s Law). Because Windows-based computers represent around 90 percent of the market, virus writers get more bang for their buck. Not only does a Windows virus spread farther and faster due to its numbers, but the people writing viruses are more likely to have Windows machines upon which to code. And the banks are running Windows as well, so Windows is where the money is.

    Of course, when Apple introduced Intel-based computers, some were concerned that Macs would get PC viruses because they were running the same chips. The chip switch was a legitimate concern, but for a different reason. If cheap PCs could be turned into Macs, the enemy could use that to their advantage and begin diversifying. Hacking the Mac OS to run on a PC would provide an easy way for malware writers to explore the MacOS.

    However, as the Mac’s popularity has increased, we haven’t seen a rise in viruses for the Mac. Popularity is a weak rationale.

    Macs Don’t Maintain Backward Compatibility

    Since 1984, Apple has made multiple shifts in its operating system strategy. First there was the shift from 68K processors to PowerPC, and then the shift from Classic to OS X, and then finally the shift from PowerPC to Intel based processors. That old copy of MacWrite or NetTrek won’t run on your new MacBook without major emulation and other chicanery. On the other hand, WordPerfect 5.1 for DOS runs great on a Windows 7 PC with just a minor tweak.

    Microsoft, in order to maintain compatibility with older products, has never fully excised old code and flaws in its operating system. Apple has been willing on at least three occasions to completely abandon old software and start from scratch. Because Apple controls the hardware and the software and has a much smaller installed base, it is better positioned to make these drastic moves.

    Ironically, Macs used to get tons of viruses in the System 7 days. I fondly remember “Disinfectant,” and countless viruses spread via floppy disk. As the Classic OS evolved, less and less viruses worked until finally OS X rewrote the OS book. Which leads to the final reason for the dearth of Mac nasties.

    Macs Were Designed with Security in Mind

    Since Apple knew about Mac viruses, it was able to redesign the operating system with safeguards in place to prevent malware outbreaks. The proper use of the Administrator account and password was the most important key in preventing the spread of any Mac viruses. For those unfamiliar, on a Windows XP PC, programs can install automatically without an administrator name and password. While Vista and Windows 7 ask permission sometimes, you can still easily install programs (and therefore viruses) without intervention from a user.

    Alternatively, Mac programs requires someone with Administrator privileges in order to install most software. In my day job as a computer repair tech, countless Mac clients can’t even remember their own password, so they are extremely unlikely to accidentally install some software. Windows PCs are usually infected by clicking on some kind of link followed by Windows automatically installing a virus in the background without user consent or intervention. This idea is as foreign to Mac users as a .dll file.

    Because Apple has a quicker schedule in updating and patching its operating system, any flaw that is found and acknowledged by Apple can easily be patched via an update or the next operating system. Getting Apple to acknowledge some of these flaws is a different story, though Snow Leopard provided protection against the trojans discovered last year.

    Should You Run Mac Antivirus Software?

    Good question. Apple said at one time it recommended antivirus software (though later it recanted), yet most Mac users don’t. The risks of a virus on your Mac are slim and protection software is perceived as slowing down computers and being generally buggy. Unlike most other software, virus protection requires a yearly fee to keep protection active. If you stay away from the red light district on the Internet, you are much less likely to get a virus. Make sure your system password is a good one and hard to guess. Be wary of any software you download and check the source. That’s why you get the warning now whenever you download a program from the Internet. Common sense is your first line of defense.

    Personally, at home, I have ClamXav installed. It’s a free program that will scan your Mac to determine if you have a virus, but won’t pre-emptively protect you from getting one. It’s an “on-demand” versus an active scanner. I update and run it every so often after I hear of some new threat.

    For my work computer, I have Intego VirusBarrier installed. The program is unobtrusive and has little or no impact on the performance of my Mac mini. Because I work with a large number of clients, I can’t always guarantee that they haven’t downloaded an Internet Nasty and I don’t want to catch what they have on their computer.

    The choice is yours whether to run antivirus software. The reasons why Macs don’t get many viruses are as much based on luck and market conditions, as they are on inherent security. At the very least, besides a good administrative password, a Mac on the Internet should have a copy of ClamXAV on it that can be run at the first sign of trouble and updated after a suspected outbreak. Furthermore, remember that “social engineering” threats, like phishing emails that attempt to steal your passwords can affect Mac and Windows users equally. Stay on your toes and never respond to unexpected emails that try to scare you into visiting a website that requires your password or other personal information.


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  • Call for iPhone & Mac Developers/Writers

    TheAppleBlog is looking for a few iPhone and Mac developers who are also writers to help us out. So, if you are a solid iPhone and/or Mac developer and like to write how-to’s, tutorials, etc., I’d love to chat with you.

    Please note, this is not a call for writers in general, it’s only for iPhone/Mac developers.

    So, if you’re interested, just fill out this form with some examples of your developer-based how-to’s/tutorials and we’ll go from there.


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  • Nehalem Mac Pros Getting Hot and Bothered

    Naturally, it's important to every Mac owner that their computer behave itself and work reliably and efficiently. But if, like me, you've handed over the extra shekels for a Mac Pro, instead of, say, a MacBook, you don't just expect reliability and efficiency. You expect — no, you demand — nothing less than Perfection.

    It's unsettling, then, that in recent months, owners of the very latest model of Mac Pro (the "Nehalem"-based machines introduced in early 2009) have been reporting worrying problems with their machines when performing otherwise very mundane tasks.

    Let me give you an example. Imagine it’s early morning and, coffee in hand, you take your comfy seat before your 30-inch HD Cinema Display and power-up your gleaming Mac Pro. In no time at all you're on the Snow Leopard desktop. You fire-up Mail and Safari and, as you prepare to trudge through the messages and articles that have amassed overnight, you decide to play a little light music in iTunes to lift your spirits. Some Beethoven, perhaps. Maybe a little Hans Zimmer. (John Williams is much too stimulating for this hour of the morning.)

    Bam! No sooner have you hit Play and your machine inexplicably slowed to a crawl. You hear the Mac's normally-whisper-quiet fans suddenly kick into high gear. For some unaccountable reason, your mighty Mac Pro is now guzzling power from the mains and getting very hot under the collar. It makes no sense. You're doing the same things that would present no challenge at all to the most humble of MacBooks (a "mere abacus" by comparison, to quote the late great author and Macintosh-fan, Douglas Adams).

    This isn't just puzzling. It isn't just troubling. It's completely and unremittingly maddening. Your Mac Pro cost you an arm and a leg. Nothing less than perfection, remember?

    Old Problem

    The first reports of this problem appeared on the MacRumors.com discussion forum back in October, but eventually migrated to the Apple Support Discussion pages where they have grown quite considerably in number (and noise).

    Users report the problem on machines running both Mac OS X 10.5 and 10.6. Symptoms usually include a hefty cut in overall performance (as much as 20 percent in some cases), skyrocketing internal temperatures (excesses of 30 degrees celsius are common) and dramatically-increased power consumption for even minor "low power" tasks.

    Software known to reliably and consistently trigger the problem includes heavy-duty titles such as Logic Studio and Flash, plus everyday applications like iTunes. The issue doesn't appear to affect any earlier model of Mac Pro.

    Curiously, the problem vanishes completely for those users who boot into Windows 7, which has led to speculation that Mac OS X itself is the culprit. MacNN reports;

    Based on testing it is suspected that there could be a flaw in OS X’s handling of power management kernel extensions, or else the driver that exploits particular Nehalem features, such as SpeedStep and Turbo Boost.

    Silence

    Predictably, Apple is saying nothing. Users are also finding that even AppleCare Support is proving less than helpful. MacRumor's Eric Slivka writes;

    Despite the thorough investigations by users into the situation, AppleCare representatives have been unwilling [to] acknowledge that any issues exist, calling such temperature spikes normal and within design parameters for the machines. Users continue to be frustrated, however, by the performance hits their machines are experiencing and Apple’s refusal to address the situation. Apple has yet to issue any statements regarding the issue.

    Anecdotal Evidence

    I am very proud of my Mac Pro, for which I paid a quite obscene amount in April last year. I could have bought a car, or gone on a fantastic, life-changing trip around the world. But I'm a geek, so instead of those things I bought a big metal box with a picture of a fruit stamped on its side. (I regret nothing.)

    And I really use this thing, all the time. I run iTunes constantly, and very regularly use audio-intensive apps like Apple's Soundtrack Pro and Adobe's SoundBooth. So far, I am relieved to say, I've never had any problems as a result.

    But I have had one issue, and I’m beginning to suspect it might be connected to these complaints.

    You see, in my experience, iMovie 09 is a great, lumbering cow. I need only use it for a few minutes before my machine collapses onto its metaphorical knees in protest. Closing the app doesn't return things to normal, either. Instead, I have to completely restart my Mac. It's annoying, certainly, but I spend more time in Final Cut these days, where I have no performance issues at all. I always just assumed that iMovie was a little buggy. Now, I'm not so sure.

    If you're a Mac Pro owner I'd love to know if you've suffered any of these problems. And, even if you're not, leave a comment and let me know – is it just me, or is iMovie '09 an uncompromising diva for you, too?


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  • The Next iPhone: HD Video, New OEM and SKU Silliness

    Engadget has been digging through the iPhone OS SDK and, tucked away inside the MediaValidator.plist file, found what it believes are clues to future HD video capabilities in the next revision of the iPhone (codenamed N89). Engadget's Chris Ziegler writes;

    …the maximum video width is up from 768 pixels to 1280, and the maximum number of pixels per frame is up to 921,600, which just happens to work out to 1280 x 720. The device’s AVC profile has been bumped from 3.0 to 3.1, too, which adds in support for 720p.

    Image by Engadget

    Does this mean we can expect a (much) higher resolution screen in the next iPhone, possibly even OLED? (Mind you, it doesn't matter one jot how brilliant OLED is – watching HD on a three and a half inch screen is still Teeny-Weeny-Eye-Strain-O-Vision, however you look at it.)

    More sensibly, the baked-in HD capabilities might be intended for those times when connecting the iPhone to a big screen. (Which raises new questions about the method Apple might use to connect an iPhone an external HD monitor; Mini DisplayPort? HDMI? I'm pretty sure LightPeek is out of the question, but, heck, while we're speculatin'…)

    Alternatively, this might not be relevant to the iPhone at all but, instead, is relevant only to the iPad (which shares the same OS).

    Foxconn's New Friend

    Meanwhile, the Taiwan-based DigiTimes yesterday reported that consumer electronics manufacturer Pegatron is set to produce the next revision of the iPhone, due later this year. Presumably veteran manufacturer Foxconn, who has produced each generation of the iPhone since 2007, are also continuing to produce Apple’s handsets.

    What can I tell you about Pegatron, aside from the fact that its name is worthy of a Transformers character? (Megatron, Galvatron, Pegatron… yes?) Pegatron was founded by netbook giant ASUS two years ago. It is a consumer electronics manufacturer dabbling in all manner of devices, from LCD TVs to Microsoft's upcoming Natal controller. According to DigiTimes, Pegatron has managed to score handset orders from "various telecom carriers."

    This is all absolutely essential background information when cooking-up new iPhone conjecture. Why would Apple secure a second handset manufacturer? Does Apple expect significantly greater demand for the next iPhone (more than Foxconn could satisfy?) Could Pegatron be the manufacturer of the first CDMA iPhone?

    Could the addition of a second OEM point to Apple producing (or maintaining) multiple iPhone SKUs? There are six different iPad SKUs, why not have six different iPhone SKUs, too?

    If Apple maintains the current iPhone lineup as well as adding a next-generation handset later this year, we would be left with a somewhat convoluted product line; there would be the iPhone 3G (black, 8GB) the iPhone 3GS (black/white, 16/32GB) and then, presumably, an iPhone 4G in Black, White, 'iPad Silver' and, of course, 'Unicorn.' And don't forget the SKUs that will be introduced as a result of supporting different carrier frequencies. What was once a relatively simple (and fairly minimalist) lineup is made painfully complicated. It's one step shy of producing a whole series of iPhone 'Editions.' Can you imagine it? 'iPhone Home Premium', 'iPhone Professional', 'iPhone Ultimate'. (Who will buy 'iPhone Starter Edition'?)

    I kid of course, but there's good reason to be wary. When Steve Jobs returned to Apple in the late 90’s he axed entire product lines in an effort to simplify the company's offerings (and, no doubt, cut costs). Since then, the variation in individual products that was, for a brief time, refreshingly limited has diversified into quite an astonishing array; just three 'species' of laptop and three desktop families manage to produce, between them, bewildering variations in size, capability and price. (Apple calls the iMac the "Ultimate all-in-one" which is amusing when one considers the enormous variety in iMac SKUs.)

    The Ultimate all-in-one… depends on which 'one' you buy…

    Apple understands the enormous value (and profits) in offering customers multiple variations of the same product. It's how they present that variety that's so clever. Apple somehow manages to keep their lineup simple, identifiable and easy. A quick glance at a Mac will tell you, broadly speaking, what kind of Mac it is. Can the same be said of a modern Dell computer?

    The point is customers expect wide variation between computers, but when it comes to smartphones they want a certain degree of homogeny. Particularly among high-profile, expensive smartphones. If you’re spending a lot of money on a so-called smartphone, you don’t want to perceive it as being somehow less-smart than a similar product from a competitor – or worse, a similar product from the same manufacturer!

    Apple changed the rules of the game; if you wanted the best smartphone in the world, you bought an iPhone. Could the rules change later this year to "If you want the best smartphone in the world, buy an iPhone, but… be really careful which one you buy, 'cos some are better than others."

    Of course, we’ll know in a few short months. But in the meantime, there’s nothing to stop us debating the possibilities.


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  • How-To: Remotely Wipe an iPhone Using Exchange

    The thought of your iPhone or iPod touch falling into the wrong hands is enough to scare anyone. The iPhone does have the passcode function to keep prying eyes out, but what if that’s not enough?

    In a corporate environment, the loss of a device like this is a major ordeal. Apple has touted the MobileMe remote wiping capabilities, but what if you don’t use MobileMe? If you are in a corporate environment, you probably connect to an exchange server for mail. Using OWA (Outlook Web Access) you can remotely wipe your lost or stolen iPhone/iPod touch and breath easy knowing your data is safe.

    As I stated, this relies on using the Exchange email push functionality in the iPhone OS. I have only tested this with Exchange 2007 so I can’t verify how or if this works in older versions of Exchange. OWA is Microsoft’s fancy name for web mail so the first thing you need to do is access your company’s web mail.

    1. After you successfully login, click on the Options button in the top right.
    2. Now click on the Mobile Devices option in the left-hand menu.
    3. You should now see your iPhone or iPod touch device listed. Click the radio button next to your device and the click Wipe All Data from Device…
    4. You will get a confirmation dialog to confirm you really want to do this. After you confirm, the Status will change to Pending Wipe.
    5. The next time your iPhone/iPod touch has an internet connection and checks in with Exchange, a secure wipe is initiated. This is what the screen looks like to the user.
    6. After the wipe has been started, the status for the device in OWA will change to Wipe Successful and you can remove the device from the list.

    You can give this a try on your own device if you want to see the magic. Be advised that it will take about an hour to wipe the device so you can’t use it during that time. After the wipe, you can restore from a backup in iTunes. Since this is done in OWA, you don’t even have to bother your Network Admin. Maybe you are a little embarrassed that you lost your iPhone. This way no one has to know. Your secret will be safe with me.


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  • Will the iPad Kill the Laptop Star?

    Steve Jobs says the iPad is better than a laptop, tacitly implying that the notebook’s days are numbered.

    Well, maybe.

    No Laptop Substitute for Serious Users

    Or not. I really like the iPad. I want one, but it doesn’t come within a country mile of being even a halfway-adequate substitute for a real laptop, at least for folks who use their computers as serious work tools. Laptops are going to be around for a long time to come. However, with the iPad’s price of entry at $500, the netbook folks may have plenty to worry about.

    Then again, Jobs probably has a point, at least in that while web workers and other power or semi-power users who require multitasking capability, flexible input options, graphics and video editing power, and so forth will be buying laptops (and desktops) for many years to come, for the average consumer shopping at Best Buy or Wal-Mart, their laptop or netbook money may now be spent on an iPad. And if these folks discover that the iPad is all they needed in the first place (plausible in many instances) they may never buy a laptop again, which is probably what Jobs and Apple imagine to be the harbinger of the laptop’s future.

    PowerBook Duo Redivivus?

    For me, the deal breaker would’ve been lack of support for a real, electromechanical keyboard — I detest and revile touchscreen keyboards — but happily Apple covered that base nicely with Bluetooth support and an optional iPad Dock for the Apple Bluetooth keyboard. I’m a longtime fan of the old PowerBook Duo concept from the 90’s with its various dockable expansion options, and the iPad with dock seems to be a contemporary update of that motif. Reportedly, any Bluetooth keyboard will work — not just Apple’s — so those of us who don’t like living without a numerical keypad will be covered as well.

    Pointing Device Driver Still a Question Mark

    A remaining caveat is that unfortunately, as of yet there’s been no confirmation one way or the other as to whether there will be mouse driver support for Bluetooth external pointing devices. I'm inclined to think that the absence of mention in Apple’s tech specs means there likely isn't, at least so far, which means there is no precision pointing device, and even when using an external keyboard with the iPad mounted on its dock, it will still be necessary to navigate and click using the touchscreen interface — really inconvenient for folks like myself who like to sit well back from the screen when working at a desktop with external keyboards and pointing devices.

    Still Some Deficiencies

    The lack of multitasking support is another major shortcoming, but scuttlebutt has it that iPhone OS 4.0 may add multitasking to its repertoire of features, so that may be addressed by the time the iPad ships.

    Another deficiency of the iPad as a laptop replacement is its lack of provision for memory upgrades. Of course we’ve already gone through that with the MacBook Air, but at least it comes with 2GB of soldered-in RAM compared to the iPad’s 1GB.

    The iPad a Work in Progress

    Accentuating the positive, however, I prefer to look at the iPad as a work in progress, and hopefully some or all of these objections, plus the absence of Flash support, and tabbed browsing in the iPad version of Safari, HDMI or MiniDisplay Port output, an SD Card reader, and any sort of non-wireless data transfer connectivity, will be remedied in subsequent versions.

    In the meantime, that surprisingly friendly $500 price of entry to the iPad club should make it a formidable force to be reckoned with in the marketplace right out of the blocks, although I’m personally inclined to keep my powder dry until the Revision B models hit the Apple Certified Refurbished channels in eight or 10 months time and any teething problems get ironed out.

    How about you? Eager early adopter or content to wait? And can you envision the iPad ever replacing your laptop?

    Related GigaOM Pro Research:


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